Refund policy
At Comirse, we take pride in offering quality sports trading cards and great customer service. If you're not completely satisfied with your purchase, we're here to help.
1. Return Eligibility
We accept returns for most unopened and undamaged items within 14 days of delivery. To be eligible for a return:
- The item must be in the same condition that you received it.
- It must be in the original packaging.
- A receipt or proof of purchase is required.
Note: Graded cards and limited edition items are final sale and not eligible for return unless they arrive damaged or defective.
2. Return Process
To start a return, please contact us at mrmcmahon18@gmail.com with your order number and reason for return.
Once your return is approved, we'll provide instructions on how and where to send the item. Items sent back without approval may not be accepted.
3. Refunds
Once we receive and inspect your return:
- If approved, your refund will be processed to your original payment method.
- Please allow up to 5-10 business days for the refund to appear on your account.
4. Exchanges
We do not offer direct exchanges. If you would like a different item, please return your original item and place a new order.
5. Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us immediately at mrmcmahon18@gmail.com with photos of the issue. We'll make it right.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error.
7. Contact Us
For any questions about returns or refunds, reach out to:
Email: mrmcmahon18@gmail.com
Mailing Address: Comirse, 5577 Babroff Ter, North Port, FL 34291